STORE POLICY
CUSTOMER CARE
(Because Pretty Clothes Deserve Extra Love! )
At esxt.ra, we believe that every piece is special and should be treated with care! To keep your outfits looking fresh, flawless, and fabulous, follow these care instructions strictly—because once it’s yours, it’s your responsibility!
Clothing Care Guide
Hand Wash Only – Be gentle, babe! Harsh machine cycles can ruin delicate fabrics.
Line Dry or Hang to Dry – No tumble drying! Heat can shrink or damage your pretty pieces.
Dry Clean for Delicate Fabrics – Some items need a little extra care to stay perfect.
Iron on Low Heat – No high heat! A quick steam or low setting will do the trick.
Keep Away from Rough Surfaces – Lace, ribbons, and delicate fabrics can snag easily.
PRIVACY & SAFETY
Because We Keep It Cute & Secure!
At esxt.ra, we take your privacy very seriously—just like we take fashion! Your personal info is safe with us, and we make sure your shopping experience is as secure as your favorite little black dress.
Customer Privacy
We only collect the necessary information (name, contact, and shipping details) to process your order smoothly.
Your personal details will never be shared, sold, or exposed—your secrets are safe with us!
Payment transactions are secure and encrypted, so you can shop worry-free.
We will NEVER ask for:
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Your password or sensitive banking details.
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Extra personal information outside of your order needs.
If you ever receive a suspicious message claiming to be from us, ignore it and contact us directly!
Product Safety & Quality
We make sure all esxt.ra pieces are checked and packaged with care! However:
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Some delicate materials require extra careful handling—please follow our care instructions strictly.
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We are not responsible for any fabric reactions (e.g., allergies) after wear. If you have sensitive skin, check the materials before purchasing!
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Accessories like ribbons, bows, or lace can be delicate—please handle with care to avoid damage.
Strict No Liability Policy
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esxt.ra is not responsible for any personal loss, damage, or allergic reactions from our products.
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Once you receive your item, it is your responsibility to care for and handle it properly.
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By shopping with us, you acknowledge and accept this policy.
Thank you for trusting esxt.ra! We promise to keep things cute, safe, and secure—just for you.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments